Blue Cross and Blue Shield of New Mexico encourages its contracted providers to furnish covered services to Medicaid members via qualifying and compliant interactive telecommunications systems and/or asynchronous store-and-forward technology, where clinically appropriate, especially to those members living in rural or frontier areas of the state (Telemedicine). The State of New Mexico Health Care Authority allows reimbursement for Telemedicine where program requirements are met.
Examples of Telemedicine services furnished to Medicaid members:
- Dermatology
- Retinal eye scans
- Sleep medicine
- Psychotherapy, individual and family
- Pharmacologic management
- Psychiatric diagnostic evaluation
- E-visits furnished by MDLive
If you are a participating provider who would like to be an originating site for behavioral health Telemedicine services, (e.g., where the member would go to receive behavioral health services from a remotely located behavioral health provider), please send an email with a brief description of your interest to Jessica Urioste, Manager, at jessica_urioste@bcbsnm.com. BCBSNM may be able to help connect you with behavioral health providers who furnish Telemedicine.
If you are a Telemedicine provider who participates with BCBSNM and would like to work with other participating providers who are interested in furnishing an originating site for your Telemedicine services, please email Jessica Urioste at jessica_urioste@bcbsnm.com with a brief description of your interest. BCBSNM may be able to help connect you with such originating site providers.